Cancellation and Refund Policy

1. Cancellation Made Before 7 Days of Booking

   Bookings cancelled more than 7 days prior to the scheduled booking date will receive a full refund.

2. Cancellations Made Between 7 Days and 24 Hours Prior to Booking

   Bookings cancelled between 7 days and 24 hours before the scheduled booking date will receive a 75% refund.

3. Cancellations Made Within 24 Hours of Booking

   Bookings cancelled within 24 hours of the scheduled booking date will receive a 25% refund.

4. Transaction fee will not be refunded.

5. Reservation fee is non refundable.

Refund Process

• To initiate a cancellation, please contact us via email at reception@aijalclub.com or phone at +919701448554.
• Refunds will be processed using the same payment method used for the booking.
• Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

Non-Refundable Scenarios

• No refunds will be provided for no-shows or cancellations made after the booking time has passed.
• Certain promotional or discounted bookings may have specific non-refundable terms, which will be communicated at the time of booking.

Contact Information for Cancellations

• Email: reception@aijalclub.com
• Phone: +919701448554
• Address:

  Aijal Club, Khatla

  Aizawl, Mizoram

  796001